GENERAL SHIPPING RULES:
- All orders placed post 5:00 pm shall be processed for dispatch within 24 hours only and delivered to you as per given timelines.
- Any order placed/booked on late weekend i.e. on Saturday post 5:00 pm will be automatically process for dispatch on Monday or on Next Working day evening. There is no courier service or pickups on Sunday or on any Government Holiday hence we have restricted dispatch timelines due to limited shelf life of our products.
- Orders booked during any festival month, might be delay in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like, shortage of stock, overloaded shipments for delivery.
- Shipping Details while booking should be correct and any delay in delivery due to wrong details will be sole responsibility of customer only.
We do not have service available in West Bengal territory.
SHIPPING AND OTHER CHARGES:
- Applicable shipping charge per order is Rs. 148/-. Free shipping on orders above Rs. 4999/-
- Shipping charges above Rs. 5000 will be 5% of the order total
- We levy "Packaging and Forwarding charges" as 10% of the order total. This is inclusive of GST.
GRIEVANCE CELL:
- All product and shipping related concerns will be entertained within 24 hours of delivery only.
- Pictures of concerned is must.
- All email should marked to care@grainva.com.
CASH ON DELIVERY: Available
DELIVERY TIMELINES:
Note: In consideration of COVID, delivery timelines are increased with 2 days from below usual TAT.
Delivery for Intra-City – 1 - 2 Days
Delivery for Intra-Region – within 2-3 days only
Delivery for Metro – within 2-3 days only
Delivery for Rest of India – within 5-7 days only
Delivery for J & K – within 7-14 days only
Delivery for North East and Andaman – within 14-28 days only